We live in a very hectic society today. In our always-on, twenty-four seven, never let up culture, it can be easy to get sucked into the frenzy. As leaders in... read more →
Have you ever heard someone use the slogan, “No Plan B?” Usually, when people are trying to convince themselves and others that they are full committed to a certain path,... read more →
In the mortgage industry, it used to be that customers collaborated more closely with loan officers from the very beginning of the process. Once the conversation started, LOs could feel... read more →
As in every industry, leaders in the mortgage industry eventually run into some kind of setback. It could be lost revenue; it could be problems with compliance; it could be... read more →
I spend a great deal of time and effort writing, speaking, consulting, and coaching one single topic. It's something everyone in the mortgage industry (and everywhere else, for that matter)... read more →
As a coach and consultant to leaders in the mortgage industry, I get to have conversations with people in a lot of different organizations. One of the things I've discovered... read more →
Take a moment and think of the top athletes of all-time in a few different sports. If you're a sports fan, this may come easy to you. But, even if... read more →
In the mortgage industry, we as leaders face a difficult dilemma. We want our employees to feel the freedom to be creative. We want to enable them to take risks... read more →
One of my favorite stories is the classic research study that was conducted in schools in order to determine the effect that teachers have on their students. At the beginning... read more →
Nobody likes being criticized. Nobody likes being told they're wrong. Nobody likes being told that there are things about them that they need to change. As leaders in our organizations,... read more →
